While technology is making it easier to track inventory levels and to catch the occasional chronic thief, experts say the formula for success involves deterrence, inventory control, design and communication.
Reprinted from Vending Market Watch
This webinar will explore how operators are dealing with theft and how key suppliers are using both hardware and technology to keep the honest people honest and keep the less honest people from capitalizing on both workplace and public refreshment amenities.
Date: March 12, 2024
Time: 3:00 PM EDT / 2:00 PM CDT / 12:00 PM PDT / 7:00 PM GMT
Sponsor: Cantaloupe & Panoptyc
Duration: 1 Hour
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Summary
It’s a webinar about “shrink.”
Security has always been a key issue in the world of vending and for a little more than a decade, micro markets as well. Bad guys have been targeting vending machines as long as they have existed, and operators have been applying ongoing solutions to keep their assets and cashbox revenue safe. It can be a cat-and-mouse game as operators react to the latest break-in techniques.
Along with enormous opportunity, micro markets have introduced a new challenge for operators as the whole notion of unattended retail can be seen as a license to steal for a small percentage of the workforce, a percentage that is just big enough to create challenges for operators. User error and the well-intentioned thought of, “I’ll come back and pay for this later,” only adds to the shortages.
This webinar will explore how operators are dealing with theft and how key suppliers are using both hardware and technology to keep the honest people honest and keep the less honest people from capitalizing on both workplace and public refreshment amenities.
This Automatic Merchandiser/VendingMarketWatch.com webinar will explore:
Vending and micro market theft – how big is the problem?
Is shrink just another cost of doing business today?
Some tales of vending machine theft that will dumbfound you.
What keeps the shrink lower in micro markets – cameras, monitors, signage?
Are clients more willing to contribute to help offset losses?
Keys to the vending machines – protection, procedures and strategies.
The importance of smart vending machine placement.
How micro market design can mitigate theft.
Communicating with clients about theft.
Why locks and hardware selection is so important.
How the internet has created security challenges for vending operators.
How technology can minimize micro market theft.
Challenges associated with security cameras.
New theft issues for new markets – like hotel properties and car dealerships.
Are smart coolers a cost-efficient solution?
Has the growth of card sales largely eliminated vending theft?
Protecting route drivers from theft on and after the route is completed.
We’ll see you there!
Speakers
Bill Bartholic
Vice President of Enterprise Sales
Cantaloupe
Bill is the VP of Enterprise Sales at Cantaloupe and has 20+ years of experience in convenience service. Starting his career in 1993, Bill has working for several regional operators. After college, he took on full time role, and helped drive the company through some strategic acquisitions and tech advancements. After quick stint outside the industry, Bill came back to work at Cantaloupe Systems, and has been working companies to increase their technology footprint through the use of Cantaloupe enterprise platform.
Guest Panelist
Shaun Dayton
Operations Manager, Canteen Service of Northern California
Shaun oversees the day-to-day operations of all micro market, vending, and office coffee services for Canteen Service of Northern California.
Molly Rogers
Editor-in-Chief
Automatic Merchandiser
Moderator: Bob Tullio
Contributing Editor, Automatic Merchandiser/VendingMarketWatch.com
Tullio B2B
Bob Tullio is a content specialist, speaker, sales trainer, consultant and contributing editor of Automatic Merchandiser/VendingMarketWatch.com. He advises entrepreneurs on how to build a successful business from the ground up and specializes in helping suppliers connect with operators in the convenience services industry – coffee service, vending, micro markets and pantry service specifically.
